Public wi-fi at PCH

PCH provides a free wi-fi service to help patients, families and visitors stay connected.

The PCH wi-fi (‘HEALTH-Guest network’) is accessible throughout the hospital

You do not require a password to connect to the hospital’s free wi-fi.

Accessing the network 

  • Select the ‘HEALTH-Guest Wi-Fi’ network on your device
  • Read the terms and conditions. When you agree and accept, you will be re-directed to the Cyber Safety guidelines page. From here, you can click through to the Perth Children’s Hospital website or browse the web.
  • You will need to re-accept the terms and conditions after 24 hours.

Terms of Use

You are responsible for the security of your own device and any online activities and transactions (sent or received), including protection of usernames, passwords, financial and security-based information.

Child and Adolescent Health Service (CAHS) technical staff may monitor your use of the Service and can terminate your access at any time in response to a breach of these terms and conditions.

CAHS accepts no liability for the inadvertent public disclosure of your personal data or information, and is not liable for any loss or damage you may sustain as a result of your use of the Service.

You agree to take responsibility for your own online activities and those of the children you are supervising and accept responsibility for the installation of firewalls or other security mechanisms to help protect your device against unwanted digital traffic or downloads, or unauthorised access to, or use of, your personal data or documents.

PCH staff cannot provide any personalised technical support for wireless access.

For more information, please read the ‘Perth Children’s Hospital Guest Wi-Fi Network Terms of Use’ that appear on your device when you connect to PCH guest Wi-Fi’.

Cyber Safety guidelines

For the safety of children at PCH, the Child and Adolescent Health Service promotes responsible online behaviour.

  • Think carefully before befriending someone you don’t know online
  • Never give out personal details such as your name, email or home address, phone number or future plans
  • Never send a picture of yourself to a stranger
  • While at the hospital, you are not allowed to take or post pictures or videos of other patients or their families or PCH staff
  • If something online makes you suspicious, confused or uncomfortable, tell an adult
  • Never open emails or links from someone you don’t know or trust
  • Always check with an adult before downloading attachments or apps
  • Be kind to others and use acceptable language at all times.

For more information about PCH's wi-fi, including detailed instructions about connecting to the network, read the PCH wi-fi quick reference guide.