Community Health – How well are we doing?
At Child and Adolescent Community Health (CACH) we want to:
- Give your family great, safe care.
- Share some of our goals / targets for our health service.
- Measure how we are doing to improve our services.
- Share some of your feedback about our health service.
- Demonstrate we are listening to your feedback.
Feedback from families |
Source of information |
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More than 9 out of 10 families found our staff worked very well with you based on shared trust and respect.
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MySay Healthcare Survey January - March 2026 Child Development Service: 93% Child Health Nursing: 92% (Survey after your 4-month-old Child Health appointment) |
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More than 9 out of 10 families found their values were always respected at our services. Learn more about the CAHS values.
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MySay Healthcare Survey January-March 2026 Child Health Nursing: 97% Child Development Service: 95% |
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8 out of 10 families (on average) found staff helped our family accomplish our goals and priorities'.
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MySay Healthcare Survey January-March 2026 Child Health Nursing: 95% Child Development Service: 80% |
| 7 out of 10 families know how to make a complaint. |
MySay Healthcare Survey January-March 2026 Child Health Nursing: 71% Child Development Service: 72%
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More than 8 out of 10 Aboriginal children and 9 out of 10 non-Aboriginal children had received all their immunisations by their first birthday.
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Key Performance Indicator March 2026 93.6% (non-Aboriginal children) 91% (Aboriginal children) |
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More than 9 out of 10 families have been offered a postnatal assessment by a Child Health Nurse within 2 weeks of the birth of their baby.
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Key Performance Indicator April 2026 95.9% of children |
Do you want to know more about our performance?
You can find out more about our Community Health services in the Child and Adolescent Health Service Annual Report.
To find out about real changes made across our health service thanks to your feedback see You Said, We Did.
Contact us
Do you have any further questions about our performance and making our services better?
Please contact us via (08) 6371 4500 or visit our Contact Us page.