Become a consumer representative
The feedback and thoughts of our consumers, the people who use our services at Child and Adolescent Health Service, matter to us.
What do we mean when we use the word 'consumer'?
There are all types of people who use our services at Child and Adolescent Health Service.
We serve children, young people, parents, siblings, carers and families in many different ways when they visit us.
We call all of these people ‘consumers’.
Become a consumer representative
Apply to become a consumer representative by completing a brief online form.
You will be asked to give your opinion on issues and changes to our health service, and you will be paid for your time.
Read our policy on Consumer Involvement in Healthcare Design and Management (PDF 298kb).
If you have any questions or would like to know more please contact us at CAHS.Consumers@health.wa.gov.au or on 6456 5133.
How to apply
Explore the opportunities available in the accordion menus below or complete this online form.
Current opportunities
Our vacancies have been split into the areas of the health service, including committees and councils that represent all of Child and Adolescent Health Service.
Find out more about the open opportunities for consumer representatives.
We are forming a dedicated Consumer Advisory Group (CAG) to champion the needs and rights of our patients. Your voice can make a real difference in shaping our services and ensuring inclusive, respectful, and compassionate care.
As part of a new funding model, we are looking for 10 people to help us develop the DSD (differences in sex development) service, designing the way care is delivered, communicated and patients are supported.
What you'll do:
- Advocate: Share your unique experiences and perspectives to help improve hospital policies and practices.
- Collaborate: Work with healthcare professionals to develop the service and resources.
- Empower: Help create a more inclusive environment where everyone feels valued and understood.
What experience are we looking for:
We are looking for people from diverse backgrounds who are:
- Parents or carers of a child who has been cared for by the DSD service within the last 5 years.
- Young people aged 12 – 24 years who have attended the DSD service within the last 10 years or are currently a patient.
- Willing and able to ask questions, as well as share thoughts and ideas.
- Able to provide input into mapping the patient journey and into patient resources.
What is the time commitment?
The Consumer Group will meet up to 12 times in 2025 (in person or via video conferencing) for 1-2 hours per meeting. There will also be meeting pre reading. There may be requests to provide further advice outside of the meetings.
How will we support you?
You will be offered $37.50 per hour for your time and to cover out of pocket expenses.
How do you apply?
Complete this application form which will then be reviewed by a staff panel. If you are shortlisted, you will be contacted for an informal telephone interview. All applicants will be contacted regarding the outcome of your application.
The Child and Adolescent Health Service (CAHS) provides state-wide Specialist Paediatric Palliative Care Services (SPPCS) for children with life-limiting conditions and their families across WA.
The Hospice will be an extension of this service improving the breadth of care offered plus respite stays, emergency symptom management stays, end of life care, and ongoing bereavement support.
We are seeking young people, parents, carers, siblings and families to provide valuable insights during the planning for the operations phase by participating in working groups to help shape the future of the Hospice.
Your voice will play a vital role in enhancing care for all of the families who will use this service.
Project Working Group consultations are scheduled to commence in early May 2025.
About the Working Groups:
The Working Groups will consist of staff, families and carers working together to address specific areas including:
- Clinical workflows and patient journeys
- Furniture, fixtures, and equipment
- Information communication technology and digital health
- Facility management
- Patient Support Services
- Policies and procedures
- Wayfinding
- Security processes
What experience are we looking for?
- Young people living with a life limiting condition.
- Parents, siblings, or carers of children with life-limiting conditions.
- Bereaved parents, siblings, or carers.
- Individuals with personal or family experience of paediatric palliative care services.
- People from diverse backgrounds.
- Individuals interested in improving care for children and their families.
- Individuals who are able to review project documents and have the confidence to share thoughts and ideas within a group setting.
What is the time commitment?
Workshops will be held either online or face-to-face and will last approximately two hours.
Further information about the workshops will be provided once consumers have been selected and allocated to their working groups. Note: The frequency and duration of meetings may vary depending on the specific working group.
How will we support you?
You will be offered a voucher at the rate of $37.50 per hour for your time and to cover out of pocket expenses.
You will have a staff member allocated to you who will be your support person. If you have specific needs or require assistance to support you to work with us, please let us know.
How do you apply?
Complete this application form outlining specific areas of interest from the list highlighted in bold above in order of preference.