When you are unable to visit the Neonatal Unit

Being with your baby while they stay in one of our Neonatal Units at Perth Children’s Hospital or King Edward Memorial Hospital can be a difficult time for you and your family. This can be made more difficult if you are not able to visit. There are some circumstances in which we may ask you not to visit in order to protect our patients and staff.

For the safety of your baby and the patients and families on the Neonatal Units, you will not be able to visit if:

• Your baby has COVID-19 or has been tested for COVID-19 and we are awaiting results
• You have COVID-19 or have been tested for COVID and are awaiting results
• You are unwell and have symptoms, including:
  • Fever
  • Cough
  • Sore throat
  • Cold or flu-like symptoms
  • Diarrhoea
  • Vomiting.
• You have been advised to self-quarantine or isolate – even if you are well, you must not visit until your quarantine is over or you have been advised you are COVID negative
• Are a close contact with someone who is COVID positive
• You have visited an exposure site

Please check each hospital’s websites for visiting restrictions. These may change quickly in response to direction from WA Health.

Can a grandparent visit in my place?

Anyone other than grandparents, are not permitted during periods of reduced visiting. In exceptional circumstances, exceptions can be made. If you thinks this applies to you, please discuss with your baby’s nurse or doctor.

Staying in touch with your baby

While you are unable to visit your baby, we will make sure that we keep you up to date with their progress.

Calling the units

You can call the Neonatal Units at any time and ask to speak to your baby’s nurse or treating clinician.

Please see the contact numbers in the right hand column on Neonatal Units.

FamCam

FamCam is a video call service that allows you to interact with your baby via a personal device. It is for parents only, but you can invite family and friends to join the call. Please speak to your nurse about booking a call with your baby.

Find out more about FamCam.

Breastfeeding

It is still safe to provide milk for your baby in the Neonatal Unit, even if you have been diagnosed with COVID-19.

It is not only safe, but also advisable to provide your baby with your breastmilk.

Find out more.

This document can be made available in alternative formats on request for a person with a disability.