Consumer Engagement Strategy 2023-26

A group of staff sit around a large board table in discussion. They are looking at the camera and smiling.

Placing the voice of our consumers at the centre of everything we do has been a core focus for the Child and Adolescent Health Service.

Following the success of our first Consumer Engagement Strategy which was completed in 2022, we are excited to continue growing our partnerships with children, young people and families to make our health service the best that it can be.

The new Consumer Engagement Strategy 2023–2026 describes our commitment to partnering with consumers in how we plan, design and deliver our services to ensure they better meet the needs of our children and young people.

The Strategy was developed in partnership with consumers and guided by feedback we receive from families across WA.

Our five key goals in the Strategy are: 

Goal 1

Create trusting relationships with diverse communities.

Goal 2

Support consumers to be involved in the planning and management of CAHS services.

Goal 3

Enable staff to involve consumers in the planning and management of CAHS services.

Goal 4

Strengthen consumer engagement processes to remove barriers to partnering with consumers.

Goal 5

Strengthen partnerships between consumers and staff to ensure delivery of safe and high-quality care.

Read the CAHS Consumer Engagement Strategy


Last Updated: 12/10/2023