Community Ambassador Program
The CAHS Consumer Engagement Team is currently looking for Multicultural Community Leaders to express their interest in joining us in the new CAHS Community Ambassador Program.
What is the Program?
The Community Ambassador Program aims to create formal connection with trusted leaders already established in their respective communities who can support and facilitate safe and inclusive two-way information sharing between CAHS and the wider community.
We would like to hear directly from our community members who have used CAHS services:
- Perth Children’s Hospital
- Neonatology
- Child and Adolescent mental health (CAMHS)
- Community Health (this includes child health nurses and child development services)
We would like to better understand how unique social factors influence how families interact and engage with us, the barriers they may face and what they may find helpful in navigating our health service.
Responsibilities of the Community Ambassador
- Supporting the development of the program and advising on resources required based on your community’s unique needs and preferences.
- Delivering information to your local community on behalf of CAHS.
- Coordinating community members to attend consultations on CAHS matters and take the lead in facilitating these discussions, in partnership with CAHS staff members.
- Booking suitable venues for consultations and ensure they are set up in an ideal format for discussion.
- Recording attendance and conducting evaluation surveys with participants who have attended, sharing this information with CAHS.
- Taking part in the co-design of relevant resources to support community understanding and strengthen access to CAHS services.
- Sharing and promoting CAHS service resources and information.
How we will support you
You will be offered $75 per hour for your time to cover out of pocket expenses while you are completing your duties with us. This is based on the Advisor Role in the Participant Tier of the CAHS Consumer Representative Recruitment and Management Policy 2023.
We will run training to help develop your understanding of being a community ambassador and to learn all about our health service to assist you in completing your role.
You will have a staff member allocated who will be your support person.
If you have specific needs or require assistance to support you to work with us, please let us know so we can work with you to accommodate them.
Who should apply?
We would like to recruit up to 10 committed Multicultural Community Leaders for the whole duration of the pilot which will run August 2024 - November 2025, with the potential to continue.
We are looking for individuals who:
- Are community leaders within their respective ethnic community in WA
- Can provide valuable information to and from their own community
- Will support the delivery of consultation in community venues
- Are available for the induction training and consultation
You must have
- An ability to speak a language other than English.
- A current Working with Children Card (if not, we can support you to apply for one).
- Strong connections within your ethnic community, with identified channels of communication. (e.g. Facebook group, WhatsApp group, community centre etc).
- High motivation to make a difference to health services for children and young people from multicultural backgrounds in WA.
- An interest in supporting CAHS to use the perspectives of multicultural communities to guide service improvement.
How to Apply
The recruitment for the pilot program will close 23 August 2024. Apply by completing the CAHS Consumer Representative form. Please click ‘Community Ambassador Program’ under the question 'What position are you applying for?'
If you are shortlisted, an informal interview may be required, after which you will be advised if your application was successful.
We are looking forward to working together.
For more information on the CAHS Community Ambassador Program, please contact the CAHS Consumer Engagement Team via CAHS.Consumers@health.wa.gov.au.
