FAQs

All of the presentations from our Research Skills Seminar Series are streamed live via MS Teams

Below we have some answers to questions we are frequently asked about the Research Education Program as well as some troubleshooting information for those joining online.

Who can access the Research Education Program and Research Skills Seminar Series?

The Research Education Program and the Research Skills Seminar Series are an open access resource.

All of our recordings are accessible from the Seminars page.

Our only request is that you please complete a short form with some basic data to assist us in developing our educational content and meeting the needs of our user base.

 

Do you offer any REDCap training and support? 

The Research Education Program has partnered with the Telethon Kids Institute to provide a series of workshops throughout the year, designed to familiarise you with the REDCap interface and explore some of the survey design instruments it has to offer.

Our REDCap seminars and workshops have all been recorded and are accessible from the REDCap resources page.

Additionally, we have recorded a series of short vignettes entitled REDCap Mini Vids which answer some of the most commonly asked questions from REDCap users. These are also accessible from the REDCap Resources page, as well as being made available to CAHS staff through the intranet. Search "REDCap training" for more information.

Our workshop schedule is regularly updated and is available as an interactive REDCap Workshop Schedule 2024.

We also present an annual seminar on Using REDCap for Data Collection and Management - last presented on 5th May 2023. Tips on how to access REDCap, basic REDCap functionality, and where to go for further assistance and resources are also included.

 

Where can I access the seminar schedule? 

Our seminar schedule is regularly updated and is available as an interactive Seminar Schedule. From this document you can register for a seminar, or watch the most recent recording. 

 

How do I register to attend a seminar? 

Use the links on our interactive Seminar Schedule to register your attendance. 

We also invite you to follow our Trybooking page to be informed of any upcoming and all newly scheduled events.

 

I am based at one of your seminar host-location sites, how do I book a ticket to watch from there?

During the booking process please select 'Online Access' and you will be given the information to contact one of our site coordinators from our host locations:

  • Fiona Stanley Hospital
  • Lions Eye Institute
  • Pathways, Shenton Park
  • Royal Perth Hospital

What if I can no longer attend a seminar?

If you are no longer able to attend in person, we invite you to participate online. By registering for an online ticket you can access the live seminar stream using either MS Teams or the Avaya Workplace application. Details are provided on the booking confirmation email from Trybooking. 

If you wish to cancel your registration, you have the option to do this through your event confirmation email. 

Scroll down to the "CANCEL TICKETS" link within the email, and click through to change or cancel.

Alternatively, you can email us at researcheducationprogram@health.wa.gov.au

 

Are your seminars recorded?

Each of our seminars are recorded upon delivery and uploaded in the following week. An email will be issued to subscribers to advise of newly uploaded recordings.

You can subscribe to our mailing list here.

 

How do I access Teams?

  • From your browser link visit MS Teams 
  • From your App store for Android on Google Play (this cannot be accessed on a health.wa.gov.au browser)
  • From your App store for iPhone on Apple App Store

Where can I find the Teams meeting link?

The Teams meeting link is emailed to you directly from Trybooking upon registration. 

A reminder email will be sent closer to the seminar. Please keep an eye on your Junk/Promotions folder.

Why do I have no sound when watching a live stream?

If the sound isn't working on your live stream, please try the following:

  1. Exit and re-enter the meeting
  2. If you are using a wireless headset:
    1. Check that it is charged and turned on
    2. Turn your headset on and off again
    3. Make sure it is connected before booting your laptop and/or opening the application so that it registers upon start-up.
  3. Investigate if the sound is turned up on your computer. There should be a separate volume level for the “conference client” in addition to one for the actual computer, laptop or device.
  4. Sound may not be available if logging in via Remote Desktop Connection. Please connect using a browser on your device.

Download our instruction sheet for more troubleshooting advice for the Avaya Workplace application.

Access the Teams troubleshooting guide

 

 

How can I keep updated on upcoming seminars or changes to your schedule?

Join our mailing list to receive our regular e-newsletters direct to your inbox.

 

 

 

Last Updated: 12/11/2024